CAR/TRUCK STORAGE Edmonton & St. Albert

Yes, cleaning your car before storing it is highly recommended and beneficial for several reasons. First, washing the exterior of your car removes dirt, salt, and pollutants that can damage the paint over time, especially if the vehicle is stored for an extended period. A clean exterior prevents corrosion and maintains the vehicle’s aesthetic appeal. Second, cleaning your car’s interior is important to avoid mould, mildew, and unpleasant odours. Vacuuming the seats and carpets and wiping down surfaces will remove crumbs and residues that could attract pests. Additionally, a thorough clean allows you to check for any existing damage or issues that might worsen during storage, such as minor dents, scratches, or leaks. Addressing these issues before storage can prevent further damage. Waxing your car after washing can provide extra protection against dust and moisture. Ensuring your car is clean and dry before storage preserves its condition and makes for a more pleasant experience when you retrieve it. Lastly, storing a clean vehicle reflects good maintenance practices and helps retain its value over time.

Yes, you can store a vehicle that’s not running, but it’s essential to notify us of its condition beforehand. Keeping a non-operational vehicle may require special arrangements for transportation to and from the storage facility, as it cannot be driven in. Additionally, we may recommend or require specific preparations to safeguard the vehicle during storage, such as draining fluids to prevent leaks or corrosion.  We aim to provide flexible storage solutions and will work with you to find the best option for your non-operational vehicle. Understanding your car’s specific needs and conditions allows us to ensure its safety and preservation while in storage.

In the unlikely event your car is damaged while in storage, our first step is to assess the situation and determine the cause of the damage. We have stringent security and maintenance protocols to prevent such incidents but should damage occur, we will work with you and your insurance company to address the issue promptly. Documentation of the condition of your car upon entry and exit from storage is crucial for insurance purposes. Our facility is insured for liabilities, but individual vehicle insurance is also essential for comprehensive coverage. We aim to resolve issues transparently and fairly, ensuring customer satisfaction and trust. It’s essential to review and understand the terms of your storage agreement, including any damage policies, upon signing.

Retrieving your car from storage is simple; show up during open hours and retrieve it. When you arrive to collect your vehicle, we will complete a final inspection to ensure it’s in the same condition as when you left it. Make sure to check the operation of your car, including the battery, tire pressure, and any fluids, before resigning. If you’ve stored your vehicle for a long time, it might need a quick maintenance check or battery recharge, which we can assist with. Our staff will guide you through the retrieval process, aiming to make it as convenient and hassle-free as possible.

For safety and security reasons, there are certain items you should not leave in your car while it’s stored. Personal valuables, sensitive documents, and perishable items should be removed to prevent theft, damage, or attracting pests. Hazardous materials, including flammable liquids, gases, and explosives, are strictly prohibited in stored vehicles. We also recommend removing electronic devices that could drain the battery or be damaged by temperature fluctuations. Before storing your car, thoroughly check to remove any prohibited or advised-against items. Our facility can provide a detailed list of items to remove from your vehicle before storage to ensure safety and compliance with our policies.

Reserving a car storage space is straightforward and can often be done online, over the phone, or in person. Start by contacting our facility to discuss your needs, including the type of storage, duration, and any specific requirements your vehicle might have. We’ll provide you with a quote and explain the terms of service, including any necessary documentation and deposit requirements. Once you’ve decided to proceed, you’ll need to complete a storage agreement and provide proof of insurance, as well as any other required documents. A deposit may be required to secure your space, especially during peak times or for specialized storage options. We aim to make the reservation process as smooth and transparent as possible, ensuring your storage needs are met with the right solution.